Here are the questions that i failed on:
Topic : Elance U Course – Find Work
1. How can you ask the client questions before submitting a proposal? Find the correct answer
a. This is impossible
b. Use the Public Messages forum
c. Verify your credentials
d. Take a skills test
Correct Answer: b
Topic : Elance U Course – Manage the Work
2. Why are milestones important? Find the correct answer
a. Outline the schedule and the work to be done
b. Define the payment schedule
c. Help keep the project on schedule
d. All of the above
Correct Answer: d
Topic : Elance U Course – Get Paid
3. What page lists your current account balance along with all transaction history? Find the correct answer
a. "Status Reports" under the "Manage" tab
b. The Water Cooler
c. "Account Activity" under "Get Paid"
d. The Inbox
Correct Answer: c
Hope it helps,
I passed with 88 that's just bad
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Here more results!
Topic : Elance U Course – Find Work
1. Before finding work, the following steps need to be completed: Find the correct answer
a. Review content on Elance University
b. Create a complete profile
c. Verify my phone number
d. All of the above
Correct Answer: d
2. What should you keep in mind when submitting proposals? Find the correct answer
a. Quote a fair price
b. Respond quickly to client questions
c. Ensure the proposal is customized and targeted to the job
d. All of the above
Correct Answer: d
Topic : Elance U Course – Manage the Work
3. What is the Elance recommended response time to messages from customers? Find the correct answer
a. 1 week
b. 1 business day or less
c. 3 months
d. 5 minutes
Correct Answer: b
4. When changes to the scope and/or delivery schedule happen, what should you do? Find the correct answer
a. Cancel my membership
b. Modify the job's Terms
c. Ask the customer to leave feedback
d. Call Elance immediately
Correct Answer: b
Topic : General Question – Trust & Safety
5. As a provider, can you request to be paid outside of the Elance Billing & Payment System? Find the correct answer
a. Yes
b. No
Correct Answer: b
THe Elance team
Fenquiu all
With your help my score is 92.
Here are my mistakes:
Topic : Elance U Course – Manage the Work
1. What tools does Elance provide to enable you to track time spent, on a weekly basis, working on a job and updating a buyer on a job's status? Find the correct answer
a. Tracker
b. Status Reports
c. Customer Support Phone Number
d. a & b
Correct Answer: d
2. When changes to the scope and/or delivery schedule happen, what should you do? Find the correct answer
a. Cancel my membership
b. Modify the job's Terms
c. Ask the customer to leave feedback
d. Call Elance immediately
Correct Answer: b
1. How can you contact the client once you are awarded the job?
a. Elance Call
b. Message Board in the Workroom
c. Exchange contact information on the message board and call the client directly
d. All of the above
Correct Answer: d
2. If your hourly rate is $25 and you spent 100 hours on the project, what is the Elance service fee?
a. Between 4% and 6% of $2500
b. $25
c. $100
d. Between 4% and 6% of $100
Correct Answer: a
What is the purpose of a scoping session with the client?
a. Understand what is important to the client
b. Manage expectations
c. Discuss how the work will be evaluated
d. All of the above
Correct Answer: d
Thanks dear ... i have passed test .. ur anwers were really help me... thank you... ALLAH blesses your
Thanks everyone! With your help my score is 100!
Here more results!
Topic : Elance U Course – Manage the Work
1. How can you contact the client once you are awarded the job? Find the correct answer
a. Elance Call
b. Message Board in the Workroom
c. Exchange contact information on the Message Board and call the client directly
d. All of the above
Correct Answer: d
Topic : Elance U Course – Get Paid
2. Clicking on "Send Invoice" will bring up a page that lists: Find the correct answer
a. My archived jobs
b. A list of my jobs in "working" status
c. My private messages
d. All of the above
Correct Answer: b
Topic : General Question – Trust & Safety
3. If a conflict arises between an employer and a provider, which of the following steps is NOT part of the Elance Dispute Assistance process: Find the correct answer
a. Member resolution – Members first attempt to resolve the dispute on their own
b. Elance Dispute Assistance – Elance holds conference call to facilitate a mutual resolution between Employer and Provider
c. Arbitration – Elance, Employer, and Provider share cost for a binding judgment from Arbitrator
d. Elance decides who is right and who is wrong
Correct Answer: d
Topic : General Questions – Providing Services
4. When do you use a Connect? Find the correct answer
a. When I pay for my membership
b. When I bid on a project
c. When I test my skills
d. When I am invited to join the Premier Program
Correct Answer: b
Topic : Elance U Course – Manage the Work
1.What is the only unalterable, official record of communication for Elance?
Correct Answer: a
Topic : Elance U Course – Get Paid
2.Clicking on "Send Invoice" will bring up a page that lists:
a. My archived jobs
b. A list of my jobs in "working" status
c. My private messages
d. All of the above
Correct Answer: b
Topic : General Question – Trust & Safety
3.If a conflict arises between an employer and a provider, which of the following steps is NOT part of the Elance Dispute Assistance process:
Correct Answer: d
Topic : General Questions – Providing Services
4.When do you use a Connect?
a. When I pay for my membership
b. When I bid on a project
c. When I test my skills
d. When I am invited to join the Premier Program
Correct Answer: b
5.How many Connects do you get with your membership plan?
Correct Answer: b
Few more for you guys , thanks
Topic : Elance U Course – Manage the Work
1. What is the only unalterable, official record of communication for Elance? Find the correct answer
a. Message Board in the Workroom
b. Yahoo IM
c. Phone Conversations
d. Personal e-mails
Correct Answer: a
2. What is the purpose of a Statement of Work document (SOW)? Find the correct answer
a. Indicate any dependencies for the work to be completed
b. Specify services or material not included in the original quote
c. Outline the procedure and terms for changes to the scope
d. All of the above
Correct Answer: d
Topic : General Question – Trust & Safety
3. If a conflict arises between an employer and a provider, which of the following steps is NOT part of the Elance Dispute Assistance process: Find the correct answer
a. Member resolution – Members first attempt to resolve the dispute on their own
b. Elance Dispute Assistance – Elance holds conference call to facilitate a mutual resolution between Employer and Provider
c. Arbitration – Elance, Employer, and Provider share cost for a binding judgment from Arbitrator
d. Elance decides who is right and who is wrong
Correct Answer: d
Topic : Elance U Course – Find Work
1. What are some creative ways to look for work? Find the correct answer
a. Visit the Skills Central page to learn trends about job postings and skill demand
b. Become an expert in a specific area
c. Find underserved markets where there is a demand
d. All of the above
Correct Answer: d
Topic : Elance U Course – Manage the Work
2. How can you contact the client once you are awarded the job? Find the correct answer
a. Elance Call
b. Message Board in the Workroom
c. Exchange contact information on the Message Board and call the client directly
d. All of the above
Correct Answer: d
3. What tools does Elance provide to enable you to track time spent, on a weekly basis, working on a job and updating a buyer on a job's status? Find the correct answer
a. Tracker
b. Status Reports
c. Customer Support Phone Number
d. a & b
Correct Answer: d
Topic : Elance U Course – Get Paid
4. Clicking on "Send Invoice" will bring up a page that lists: Find the correct answer
a. My archived jobs
b. A list of my jobs in "working" status
c. My private messages
d. All of the above
Correct Answer: b
Topic : Elance U Course – Find Work
1. What are some creative ways to look for work? Find the correct answer
a. Visit the Skills Central page to learn trends about job postings and skill demand
b. Become an expert in a specific area
c. Find underserved markets where there is a demand
d. All of the above
Correct Answer: d
Topic : Elance U Course – Manage the Work
2. How can you contact the client once you are awarded the job? Find the correct answer
a. Elance Call
b. Message Board in the Workroom
c. Exchange contact information on the Message Board and call the client directly
d. All of the above
Correct Answer: d
3. What tools does Elance provide to enable you to track time spent, on a weekly basis, working on a job and updating a buyer on a job's status? Find the correct answer
a. Tracker
b. Status Reports
c. Customer Support Phone Number
d. a & b
Correct Answer: d
Topic : Elance U Course – Get Paid
4. Clicking on "Send Invoice" will bring up a page that lists: Find the correct answer
a. My archived jobs
b. A list of my jobs in "working" status
c. My private messages
d. All of the above
Correct Answer: b
Topic : Elance U Course – Find Work
1. Before finding work, the following steps need to be completed: Find the correct answer
a. Review content on Elance University
b. Create a complete profile
c. Verify my phone number
d. All of the above
Correct Answer: d
2. What are the following steps to creating an effective proposal? Find the correct answer
a. Interest the client in what makes you uniquely qualified to do the work
b. Personalize your proposal by giving the client insight into who you are
c. Copy and paste standard text into every proposal
d. a & b
Correct Answer: d
Topic : General Questions – Providing Services
3. How many Connects do you get with your membership plan? Find the correct answer
a. Unlimited
b. It depends on my membership plan
c. 10
d. 11
Correct Answer: b
Topic : General Question – Trust & Safety
1.What is the best way to protect yourself and the client, when starting a job? Find the correct answer
a. Use Elance Escrow
b. Initiate a dispute
c. Create an effective profile
d. Call the Elance Customer Service team
Correct Answer: a
Topic : General Questions – Providing Services
2.How does Escrow protect me? Find the correct answer
a. Shows me that the client has the funds to pay for my work
b. It doesn't, it only protects my client
c. Enables me to defer income without paying taxes
d. Eliminates the Elance service fee
Correct Answer: a
Thanks a lot OSKARS PODANS, SIVA, MALIK, TANZIL AHMED and Three Anonymous people for your very very very valuable help. I was very frustrated with elance and you guys helped me to pass the test. Not just passing but I scored 96 our of 100 and if I am not even bothered to thank you guys, I will be a moron.
Here are the questions that you got wrong:
Topic : Elance U Course – Find Work
1. What should you keep in mind when quoting your price? Find the correct answer
a. Price is the only deciding factor for Buyers
b. Be vague about my price
c. Focus on what value I will deliver
d. Use the same price for every job in the category to be consistent
Correct Answer: c
Topic : Elance U Course – Manage the Work
2. What happens when the job is awarded to you? Find the correct answer
a. I will receive a call from Elance Customer Support
b. I will receive a message notification in my Inbox
c. I have 24 hours to accept it
d. None of the above
Correct Answer: b
Here are the questions that you got wrong:
Topic : Elance U Course – Find Work
1. What should you keep in mind when quoting your price? Find the correct answer
a. Price is the only deciding factor for Buyers
b. Be vague about my price
c. Focus on what value I will deliver
d. Use the same price for every job in the category to be consistent
Correct Answer: c
Topic : Elance U Course – Manage the Work
2. What happens when the job is awarded to you? Find the correct answer
a. I will receive a call from Elance Customer Support
b. I will receive a message notification in my Inbox
c. I have 24 hours to accept it
d. None of the above
Correct Answer: b
Topic : Elance U Course – Get Paid
1. Where can you see a list of all your payment activity? Find the correct answer
a. In the "Search" option under the "Find Work" tab
b. On the Skills Central page
c. In the "Billing List" under the "Get Paid" menu
d. All of the above
Correct Answer: c
Topic : General Question – Trust & Safety
2. What is the best way to protect yourself and the client, when starting a job? Find the correct answer
a. Use Elance Escrow
b. Initiate a dispute
c. Create an effective profile
d. Call the Elance Customer Service team
Correct Answer: a
Thanks for the useful post... I got 100 :)
thank you for your wonderful work.....its awesome
1. Clicking on "Send Invoice" will bring up a page that lists: Find the correct answer
a. My archived jobs
b. A list of my jobs in "working" status
c. My private messages
d. All of the above
Correct Answer: b
Oh Wow I got here Late but Hey i Scored 100% already in my First Attempt :)
Topic : Getting Started on Elance
1. Each membership plan contains a specified number of Connects that providers use for submitting proposals. At the start of each billing cycle, the monthly allotment of Connects associated with the membership plan is reset. Then: Find the correct answer
a. For paid membership plans, any unused Connects are rolled over to the new month, up to the amount provided by the membership plan.
b. For the free Basic membership plan, any unused Connects are "wiped clean" and not rolled over to the new month.
c. A provider with a paid membership plan may purchase additional Connects for the new month, either on a continuing basis or on a one-time basis.
d. All of these are true.
2. Elance offers both skills tests and code tests to help providers stand out. Through these assessments, providers are able to display their passing scores for potential employers to review. What are some guidelines to keep in mind related to skills and code tests? Find the correct answer
a. If you score higher than 30% of all test takers, you will receive a special indicator next to your score.
b. All tests are timed.
c. 60% is considered a passing score on the skills and code tests.
d. You must wait 7 days to re-test the same skill.
e. All of these are true except d.
Topic : Managing Your Work
3. Which of the following is NOT true about feedback? Find the correct answer
a. Feedback serves as references for providers and employers when evaluating whom to work with in the future.
b. Employers rate the provider's work on a scale of 1 to 5 based on criteria that include quality of work, responsiveness, and professionalism.
c. Both employers and providers can provide feedback.
d. You have 60 days to leave feedback after the job completion date.
e. Feedback may be modified after it is posted.
4. Communication with employers is an important key to provider success on Elance. Which of the following are important considerations related to communication with employers? Find the correct answer
a. When communicating through the Workroom, all posted messages between the provider and employer are recorded.
b. Respond to messages from employers within 1 business day or less.
c. Communications outside of the Elance systems (through e-mail, phone, Instant Messenger, etc.) are allowed, but it is advisable to transcribe key elements of these interactions to the Workroom so there is a written record.
d. All of these are important considerations.
Topic : Advanced Tips for Elance Success
1. Which of the following are Elance features that are designed to provide resources and information to employers and providers? Find the correct answer
a. Elance University
b. The Water Cooler
c. The Elance Blog
d. All of these.
Correct Answer : d
1. Elance offers both skills tests and code tests to help providers stand out. Through these assessments, providers are able to display their passing scores for potential employers to review. What are some guidelines to keep in mind related to skills and code tests? Find the correct answer
a. If you score higher than 30% of all test takers, you will receive a special indicator next to your score.
b. All tests are timed.
c. 60% is considered a passing score on the skills and code tests.
d. You must wait 7 days to re-test the same skill.
e. All of these are true except d.
Correct answer is d
2. What are important factors involved with creating an effective proposal? Find the correct answer
a. Interest the employer in what makes you uniquely qualified to do the work.
b. Consider asking clarifying questions so that you can customize your pitch.
c. Demonstrate your ability to solve the employers problem.
d. Prove your expertise by referencing relevant work samples.
e. All of these are important factors for creating an effective proposal.
Answer is a
3. Which of the following statements is NOT true about the Workroom messages? Find the correct answer
a. Public messages are different than Workroom messages.
b. It is acceptable to market your services in Workroom messages but not in Public messages.
c. Providers may only use the Workroom messages after submitting a Prebid or a proposal.
d. Workroom messages are viewable by anyone.
answer is d
Topic : Managing Your Work
4. Communication with employers is an important key to provider success on Elance. Which of the following are important considerations related to communication with employers? Find the correct answer
a. When communicating through the Workroom, all posted messages between the provider and employer are recorded.
b. Respond to messages from employers within 1 business day or less.
c. Communications outside of the Elance systems (through e-mail, phone, Instant Messenger, etc.) are allowed, but it is advisable to transcribe key elements of these interactions to the Workroom so there is a written record.
d. All of these are important considerations.
Answer is c
Topic : Getting Started on Elance
1. What is important to remember about the fees associated with being a provider on Elance? Find the correct answer
a. Elance deducts between 4% and 6% of the provider earnings as a service fee.
b. Elance deducts 2.75% of the provider earnings as a payment processing fee.
c. Providers must pay associated fees to Elance through a verified credit card.
d. Both A and B.
e. None of these are correct.
-------------------
Topic : Managing Your Work
2. If a conflict arises between an employer and a provider, which of the following steps is NOT part of the Elance dispute process? Find the correct answer
a. Member resolution: Members first attempt to resolve the dispute on their own.
b. Elance Dispute Assistance: Elance holds a conference call to facilitate a mutually-agreeable resolution between the employer and provider.
c. Arbitration: A binding judgment is made by the 3rd party arbitration service offered through Elance.
d. Elance management makes the decision about whether the employer or the provider is right.
3. Communication with employers is an important key to provider success on Elance. Which of the following are important considerations related to communication with employers? Find the correct answer
a. When communicating through the Workroom, all posted messages between the provider and employer are recorded.
b. Respond to messages from employers within 1 business day or less.
c. Communications outside of the Elance systems (through e-mail, phone, Instant Messenger, etc.) are allowed, but it is advisable to transcribe key elements of these interactions to the Workroom so there is a written record.
d. All of these are important considerations.
I just passed the elance test, thanks to your help. Here are two questions I missed:
Topic : Getting Paid
1. Goal – Getting Paid
How do I get Guaranteed Payment for work I perform? Find the correct answer
a. Use Tracker with Work View turned on to record all time worked for clients on hourly jobs
b. Use Escrow to ensure funds are available before starting the work and submit weekly Status Reports to document work progress
c. a only
d. b only
e. Both a and b
My Answer: d; only Escrow is stated to GUARANTEE payment; tracker FACILITATES payment.
Correct Answer: e; Although the Getting Paid section of Getting Started with Elance does not clearly state that tracker guarantees payment, this question requires that answer.
--------
Topic : Managing Your Work
2. Goal – Learn about disintermediation policy
How long must I keep a client identified on Elance on the platform (only accept payments from the client via Elance)? Find the correct answer
a. 6 months
b. 1 year
c. 2 years
d. 3 years
e. 4 years
My answer: a (a guess!) Can anyone out there find any reference to "distintermediation" in the Getting Started with Elance web pages? They do not want clients and providers to work outside of Elance since this reduces their revenue, but they are not clear as to how long these two are forbidden from doing so. I suspect it is buried somewhere in their terms to which we agreed. I also suspect they would have a difficult time prevailing in a legal challenge to such an outside agreement.
How long must I keep a client identified on Elance on the platform (only accept payments from the client via Elance)? Find the correct answer
a. 6 months
b. 1 year
c. 2 years
d. 3 years
e. 4 years
I can confirm, that there is no straight answer to this on their site.
But on first try a) and it was among failed. Second time I selected b) and it was not o a list of wrong - so answer is 1 year.
There is a sentence in elance billing-and-payment-service.pdf:
As a Client, you agree to use the Payment Service to make all payments to a Contractor, for a period of one
year after you identify the Contractor through the Site
So I guess b) is ok
I answered B, and I failed that question. Will update if I ever get it right.
I took answered "1 year" to the disintermediation question just now, and got it wrong.
Regarding disintermediation (hope I spelt that right) a.k.a how long you have to stay on elance platform for a given client-provider payment relationship. Some of you used 1 year and that answer no longer works. Here is the reason - The time got doubled to 2 years in 20011. See http://72tips.com/2011/trapped-elance-doubles-the-exclusivity-period/
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